Foundation Repair & Foundation Inspection Testimonials
The greatest measure of our success comes from the results we get for our clients. We appreciate each and every review we receive and thought we’d share them with you here. Thank you!
I wanted to say what a great job the crew did on installing a waterproof system in the basement. They cleaned up well too!
I’m very happy with their work. Thanks guys, you were great!
We cannot say enough great things about Waterproof Solutions. Last month when we were a week from closing on our home we needed some last minute foundation cracks repaired. Our agent referred us to Waterproof solutions. They went above and beyond to help us and repair the foundation. They came out asap, overdelivered, and had great communication! Thank-you!
The best ever!! Took care of our cracks and had so much knowledge!! Very grateful for Stephen and his crew. Thank you from The bottom of my heart!!
We’ve been in our home for almost ten years and have dealt with a flooded basement every time we’d have heavy rainfall. Stephen completed a thorough inspection to find the trouble spots and we enjoyed meeting with him as you can see it is his passion to help homeowners. His team explained every step and was very upfront about the progress of installing a sump pump and patching the walls. We are so happy we chose this company! Our basement is dry and it is wonderful!
I had James & Cody come to my home & installed drain Tile & Sump Pit & Pump in my basement. I was under a time constraint & needed it done pretty fast. Steve Burton & Michelle got me scheduled in less than a week. They did entire job (to perfection) in only 1 1/2 days.They were very polite & workmanship was excellent. I would recommend Waterproof Solutions to anyone.
We had a consult with Greg Foerstel about a leaky basement. After looking at the exterior, he identified the source of the problem with exterior hardscaping. This assessment meant that I’d have to contact someone else to fix the problem. I so appreciated this after having another basement company suggest an expensive fix that, in Greg’s estimation, would not only have not helped, but had the potential to exacerbate the problem, in addition to be a waste of money. Even though they didn’t end up doing work for us, helpful and honest companies are always worth remembering.
Stephen is very diligent and knowledgeable. He was able to answer my client’s questions in a way they could understand and I will definitely use him in the future.
As a real estate agent and investor, its critical to have a reliable, ethical, knowledgeable foundation repair company to work with. I have had great experiences working with Steven Burton and his team for over 10 years. There work is outstanding and they stand behind there work. More importantly they give you the straight answers and optimal solutions on any foundation or water issue. Highly recommend there services.
As a real estate investor, Steve’s team helped me solve a long list of problems at one of my properties. That old home had a unique set of circumstances, and Waterproof Solutions worked on these issues one by one until our dry basement goals were met. As a professional home inspector, I have been referring my clients to them ever since. Thanks, Steve!
These guys are the best. We had to fly in from Australia to settle my mum’s estate, clear the house and sell it in under 4 weeks. When we discovered cracks in the basement we didn’t like our chances of getting them fixed and the house on the market before we had to leave. Michelle and Gregg were absolutely fantastic in making sure that their schedules got rearranged to fit our scheduling demands. Top company to deal with. Would give more stars if I could.
Stephen was of great assistance when we couldn’t find where water was coming from in our basement. He went above and beyond to help us remedy the problem! Highly professional and a genuinely good contractor. That’s hard to find these days! We highly recommend him to others.
This is our second time working with Waterproof Solutions for piering and basement crack repair. They do an amazing job, have competitive prices and are easy to work with. Highly recommend!
Wow. Where to start. We were referred to Stephen and Waterproof Solutions by a family member. We had some cracks in our interior walls and were looking for someone to check them out to be sure we did not have foundation or major structural issues. Stephen came by and was so polite, honest and informative. Long story short, thankfully we did not have any foundation issues, but Stephen did point out that our gutters needed replacing ( I had a hunch they were not any good) and he pointed out some framing issues in our basement. All of which could be the main cause of our settling and crack issues. So we have new gutters already put on the house and are fixing the framing issues this week. These guys could have very easily told us whatever they wanted and we would not have known. Stephen even offered to get us in contact with someone to help us with the gutters and framing if we needed any assistance. I would definitely call them again if anything comes up and would definitely refer them to anyone!!! Great, professional, honest company. Thank you for everything!!!!
Waterproof Solutions President Stephen Burton assessed the water leak in our foundation and found the problem right away, he was very professional and helpful. James repaired the leak and was also very professional and on time. Everyone at Waterproof Solutions was helpful including Michelle, secretary/receptionist, who sent the contract and answered more questions for us. We did wait until we had 4 days of rain, some heavy, to make sure there was no leaking before this review. You could not ask for a more honest and helpful company to work on your home.
Waterproof Solutions was able to squeeze us in under a tight timeline as we were in the process of closing on our new home. Stephen inspected the property inside and out and asked me to join him on his inspection to share with me exactly what he was looking at and looking for with the foundation. He pointed out a number of positive attributes about the home and also shared with me things that should be addressed outside of just the foundation. Stephen was a joy to work with and he has an unbelievable passion for what he does day in and day out. Thanks for your help Stephen!
I wish to take this opportunity to express my sincere gratitude for the work that Mr. Burton and Waterproof Solutions has done on my basement. Our newly built home had many unforeseen problems commencing at first with a crack that we were not told about that was hastily patched by the builders, followed by a crack under our basement window that recently started to leak.
I am especially grateful to Mr. Burton and Waterproof Solutions for the way they took the time to look out for the little man and have my back when the builder was only looking out for himself.
I will have no hesitation in employing Waterproof Solutions on future projects and therefore look forward to working with Mr. Burton again; it was a pleasure working with him and his team, demonstrating a positive “can and will do approach” throughout. In conclusion, thank you to a company that has their priorities straight when many others don’t.
Steve is one of the most professional, honest guys in the business. He truly knows what he is doing and I completely trust him with my home buyers/sellers! He is highly respected by my real estate team and is someone we can truly count on! Would recommend him to anyone needing foundation/waterproofing expertise!
The Waller Team
Stephen is the best. He has done a small crack at one of my properties and also a huge project at another house for me and I cannot complain! Great work, great customer service and I never hesitate to refer him to my friends and family. I am also a realtor and anytime I see anything questionable I give him a call or do a video chat and he is always able to give me an idea of “yes, can be fixed” or “run for the hills”. Thanks Stephen!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys were GREAT! Efficient. Timely. Friendly. Good clean up after service. HIGHLY recommend.
I recently sold my home and purchased a new one. I first had a crack in my garage to be filled, as requested by my buyers after inspection. There were admittedly some bumps in the road with Waterproof Solutions’ administrative staffing issues at the time. However, when a very unexpected leak occurred in my basement 2 weeks prior to closing, Stephen Burton, the owner of Waterproof Solutions, did everything in his power to make sure the issue was resolved quickly for both myself and my buyers. He personally came to my home, showed genuine concern and empathy, diagnosed the root of the problem, suggested a solution, and made sure everything was done the right way, even considering the tight timeline.
The character and professionalism I experienced with Mr. Burton and his employees in the field are unmatched. The kinds of issues they handle for customers are the kinds that can cause some heavy angst and worry, and they do a great job of not only easing that worry and showing empathy, but completing their work timely, professionally, and with a high degree of quality. I would highly recommend this company with all your waterproofing needs!
Steve did a fantastic job on a short notice! Though the age of our home meant there was little he could do, he gave us advice on preventative measures to keep our basement dry!
You will not regret calling them first! Stephen is honest and a straight shooter. You owe it to yourself and your home to have an expert look at your foundation.
This company was upfront and very professional on fixing my basement wall issues, Steven was beyond professional and made you feel as if the problem was already taken care of.
The team of guys that came to our home were great. They explained the process to me and answered Any questions I had an then some. I appreciated that they cleaned up after themselves everyday. And we’re very respectful of our property.
Thanks Steve Burton for walking me through what you could do for us and then delivering.
Great company with wonderful customer service. Their prices are reasonable and they do great work! Highly recommend.
Stephen Burton came out and looked at the foundation before we ever purchased the home! We didn’t even ask him to do that!
The primary concern was the peering under the sunroom addition that was completed 20 years ago. Without hesitation Stephen evaluated the situation, gave us a reasonable estimate and timeframe to complete the project. He then sent out Nelson and Nick Maurath to install 12 peers under the room. The weather was so hot and they worked every single day for a week. They were so polite and would never accept our offers of amenities. Truly professional individuals.
The cleanup was meticulous. Other than the back of our home looking incredible everything was put back in place and they even planted grass seed. Again, truly professional!
I would recommend Waterproof Solutions and their staff for any of your foundation needs. Stephen is knowledgeable and his expertise shows in the quality of work that is received.
Thank you Waterproof Solutions!
Ron & Linda Richards
The good people at Waterproof Solutions saved my basement! Long story short, I bought an old house (my first house) during the winter months that had been rehabbed. Almost everything in it was brand new, except of course for the foundation and basement walls. After just a few months it was spring, and the first big rain hit. The basement leaked like Swiss cheese. That night I watched in horror as water rushed in below the newly laid carpet, creating what I called a “waterbed effect.” Seriously, it was like walking on a waterbed.
I tried everything in a vain attempt to fix the problem. Landscapers, engineers, you name it, nothing worked out. I called in some of the bigger waterproofing companies that do lots of advertising. To put it mildly, I was not satisfied with any of their proposals.
Then a family member told me about Waterproof Solutions, so I gave them a call. Meeting Stephen was a treat. No one is more knowledgeable about his craft, and his energy is unmatched. He made me believe that even a situation like mine could be salvaged.
My job was a big one. I needed drain tile installed around the entire basement (which was still partially finished) and a sump pump. I had some major cracks in my basement walls that needed filled. I also had a lot of runoff water coming from a neighbor’s porch, so Stephen suggested I install a French drain and tied it to the sump pump. Everything that Stephen suggested was absolutely necessary. He will not try to sell you on something you do not need. Alex and the rest of the crew came out and did a ton of work in a relatively short amount of time. They were very professional, and did an excellent job! Even the cleanup was immaculate.
Stephen and his crew were able to do things the other waterproofing companies said they couldn’t do, or wouldn’t do. Later, when some touch up work was needed, they promptly came back out and did that too. I went from having a basement that leaked like a sieve, to now being able to refinish it again!
Whether your job is a small one, or you’ve got a train wreck of a basement like I had, you can feel confident knowing that with Waterproof Solutions, you’re hiring the best in the area to get it fixed, and fixed right. What else can I say? Waterproof Solutions didn’t just save my basement, they saved my house!
Steve was eager to help us out when we needed to know what was going on in a basement my clients were buying. He gave us good advice (not trying to sell us on anything), and was friendly and personable the whole time. We really appreciate his help and will use him again for future foundation repair needs.
Stephen came out to evaluate some cracks in the foundation of a home we were purchasing. He was very professional and gave excellent honest advice. I highly recommend Waterproof Solutions.
I needed to get my basement waterproofed and had Greg Foerstel come out from this company to provide a quote. I let him know that I had a budget that I needed to stay within and he managed to come back with a quote that met my needs within that budget. They scheduled the install for a Tuesday thru Friday. The office staff was great at making sure I was aware of the scheduled start and end date well in advance and helped work all the specifics out without any stress on my end. The crew called and let me know when they would be here each day of the project and kept me in the loop on everything they were doing at each step of the project. The crew chief, James Williams, provided great communication and on several occasions when he had to leave to help other customers on situations, he let me know when he was leaving, when he would be back, and his crew worked just as hard while he was gone as they did when he was here. In addition to working their tails off the entire time, they are all around great guys and should be commended for their work ethic. This led to them finishing the job over a day early (mid afternoon Thursday). They left my property in excellent condition, the work they did was exceptional, and I couldn’t be happier with my new Drain Tile System, Sump Pump, and Discharge System that they installed. Great Company, Great Work, Great Product, and Exceptional employees that provide it. I highly recommend this company for your basement waterproofing needs!
Stephen come out to inspect a home’s foundation for us and did an outstanding job. He was thorough with his inspection and did not try to sell us anything we did not truly need. Honesty goes a long way. I will recommend Waterproof Solutions in the future!
Stephen of Waterproof Solutions is a top notch gentleman and businessman. We are a local real estate brokerage and Waterproof Solutions has personally served several of our clients, enabling them to have a successful real estate transaction, and ensuring they sold or took possession of a structurally sound and waterproof home.
Reputable, professional, knowledgeable, and trustworthy are just a few words that come to mind when describing Stephen of Waterproof Solutions, and he is one of the most ethical and caring businessman that we have the pleasure of doing business with. He is sensitive to each client’s situation, and his vast expanse of knowledge leaves us and our clients with the peace of mind that any foundation issue we encounter will be addressed, corrected, and warrantied in a timely manner.
Thank you Stephen and Waterproof Solutions for all you do for us and our clients!
I have referred Stephen to my clients for foundation evaluations and estimates. He is honest and trustworthy, not just looking to make a quick buck. His expert opinion has been very valuable to my clients and helped them with the home buying process.
Stephen Burton was very professional and informative when he first came out to my house to give me an estimate. Once I agreed to have the work done, the crew (Anthony and James) were top-notch and honest.
In my particular case it was not worth the investment to repair my home. That being said, Stephen went way out of his way to help us anyway he could. He was intelligent, highly motivated to take on a challenge, and most importantly he was honest. Thanks again for your help!!!
Stephen Burton is truly an expert at foundation repair. There are so many people that over-charge or give advice to do unnecessary work. Stephen cares about people and it shows in his work!
Excellent work and great communication. They even sent me pictures of the progress while I was on vacation. They made a couple unavoidable mistakes, but were quick to get them fixed. Thank you!
Positive: Professionalism, Quality, Responsiveness, Value
Open for business and always innovative with ways to fix foundations.
Always a good place to stop & get ideas
Stephen and his team were incredibly responsive when I needed a quick assessment of the potential cost to fix a leaky basement in a property I was under contract to buy. I only had a couple of days from the time I got the inspection to when I needed to get back to the seller, and Stephen was willing to drive to the property and give things a look on short notice to help me figure out how to proceed. I was very impressed with his quick turnaround and helpful attitude!
They did quality work in a timely manner. Stephen will tell you what you need and not sell you anything that you don’t need.
I had Stephen and Greg out to evaluate the cracks in my detached garage foundation. They identified the problem and scheduled the work to be done. Their crew was professional and cleaned up each day before they left. Working with Stephen and Greg they will tell you what you need and not sell you anything that you don’t need. Highly Recommend Waterproof Solutions!
My experience with waterproof solutions is as good of service as I have ever received. From meeting Stephen to walking through the process with his workers. It’s top notch. The quality of work and clean up is great and they are very responsive and loyal. I would refer them to any home owner or investor out there.
Stephen came out to a property that I am planning on purchasing. He gave the property a thorough examination and even gave some tips on how to landscape the property to not only deter water, but also improve the look of the house. Very enthusiastic about his work. He comes highly recommended.
I am a real estate agent in the St. Charles County area and have had the opportunity to work with quite a few people in the foundation repair/waterproof industry. I just can’t say enough good things about Waterproof Solutions. The owner Steve, has several years experience, is very knowledgeable and for lack of a better term “a straight shooter”. I had a client that was in the process of inspections while buying a new home. At that time there had been an extreme amount of rain in the St. Charles area, and understandably so, most foundation repair companies were very busy. After calling seven different companies and leaving messages to try and get someone to come and evaluate the foundation on the house she was in the process of purchasing, I was still unable to get anyone on the phone or even call me back for that matter. I then was referred to Steve Burton of waterproof solutions who not only answered his phone on the first attempt and made an appointment with me the very next day to come evaluate the property, but scheduled that appointment on his day off so that we could meet our inspection deadline! This was more fortunate for us then we realized as the properties’ foundation was not sound and my client was able to walk away from a potentially expensive situation.
Although it was disappointing for my client to lose out on this house after paying for her other required inspections, the disappointment, had she gone through with the purchase of the home, would have been unmeasurable. Steve was genuinely disappointed for my client and made sure to let her know that he would be available to come and look at any other property that she found in the future prior to any other Inspections so that she could avoid any further frustrating and expensive situations in the future. Integrity is something all too often lost in this industry and in the real estate industry as well for that matter, and it is truly comforting when you find someone that understands it’s importance. Steve is that someone, and, although I did not realize it at the time, those other companies not answering their phone or even returning my phone call was the best thing they could’ve ever done for me and my clients.
I feel blessed to have found a company with such a strong set of core values and would strongly recommend Waterproof Solutions to any of my friends, family, or clients!
Stephen and his team helped me repair some damage to the foundation walls of my mother’s home. The company is well run, efficient, and professional. The people are detailed, responsible, and caring. It was a pleasure to work with individuals who are so knowledgeable in their line of work. Most importantly, Stephen was compassionate to the situation we were in and went the extra mile to help fix it. It is rare to find this in today’s world!
Stephen was able to squeeze us in last minute for a foundation inspection for my buyer. He was honest and professional with his assessment of the foundation. He gave the buyer great advice on how to maintain a dry basement and good foundation. Lucky for us, the foundation did not need repair. Yes! How many companies are completely honest and not out to make a quick buck? Waterproof Solutions is the one.
We used Waterproof Solutions to install a perimeter drain and sump pit/pump in our basement. Steve & Michelle were professional and quick to respond and James + crew did a quality job installing the system. They worked fast and were very communicative throughout the process. As a realtor, I have lots of clients looking for this type of service and I will wholeheartedly recommend WS every time!
I am very impressed with this company for many reasons. One is that I didn’t have to spend time trying to reach the right person, have to tell why I was calling to several people….all those things I’m used to. I got a call back within an hour, we made an appointment, Kevin was professional, did a thorough check of my foundation and I was amazed that he said it was solid! I was prepared to get a second opinion! He told me some things to be aware of….and that was it!!! THAT is how to run a company!
I had a small water leak in my basement from rain water coming through the main water line. After calling all the big names and being told they don’t do that type of work, I found Waterproof Solutions. From the first phone to last I had nothing but good interactions with everyone in this company. They fixed my problem for a whole lot less than I thought it was going to cost. I would highly recommend the wonderful people at this company to anyone.
I’m a real estate broker and received Stephen’s name about a year ago when I needed a consult on a property. He answered my call right away and met my client at the property to give him advice. Since then, he’s helped me out 4 times including fixing a crack on my own home! Each time Stephen has given me his time, opinion, and/or advice it has been without charge or commitment. He is a concrete rock-star in my opinion; thoroughly knowledgeable, helpful, prompt, courteous and sincerely grateful to be of service. I cannot say enough good about Stephen and his company. They are professional, experienced and sincerely try to give the best work for the best price. I’m honored to have him on my team of professional referrals.
Steve was very helpful during my inspection and was able to provide me a professional opinion in a timely manner. He was able to fit my into his schedule with very little notice and I am very appreciative. I would highly recommend Waterproofing Solutions if you are looking for any foundation repairs or inspections.
Stephen Burton and Waterproof Solutions are top notch. I have worked with Stephen for years and he has waterproofed or repaired countless properties in our rental portfolio, redevelopment projects and most recently he waterproofed my new home in Webster. I highly recommend.
Nearly a decade ago Waterproof Solutions came to my company’s rescue after a train wreck of a company made a huge mess of one of my rehabs. Waterproof Solutions has been my exclusive waterproofer ever since! Their great work has allowed me to transform the basement square footage of my rehabs into wonderful living spaces. The added square footage increases the sale prices I am able to get for my work!
My client and I met up with the owner of Waterproof Solutions. We walked the entire structure inside and out. As we walked, suggestions were made for the buyer to do now or sometime in the near future as preventative. Myself and the client were put to ease with the structure issues and the current repairs performed by another company.
Stephen and the Waterproof Solutions Team has helped my company out of tricky situations numerous times. Their ability to perform quality work on time and on budget is very impressive.
Steve is an outstanding guy out going down to earth . He is always ready to make a next person happy as much as he can . Steve is always ready to go out of his may to make his customer happy . Steve does amazing work I Highly recommend him.
Stephen recently inspected the foundation on our new home and was professional, thorough and incredibly friendly. We highly recommend him!
Outstanding company and people to work with! They stand behind their work and their word! I trust these guys completely and would highly recommend any of their services!
They saved me a ton of potentially costly repairs!
They did quality work in a timely manner. Stephen will tell you what you need and not sell you anything that you don’t need.