This is our second time working with Waterproof Solutions for piering and basement crack repair. They do an amazing job, have competitive prices and are easy to work with. Highly recommend!

Wow. Where to start. We were referred to Stephen and Waterproof Solutions by a family member. We had some cracks in our interior walls and were looking for someone to check them out to be sure we did not have foundation or major structural issues. Stephen came by and was so polite, honest and informative. Long story short, thankfully we did not have any foundation issues, but Stephen did point out that our gutters needed replacing ( I had a hunch they were not any good) and he pointed out some framing issues in our basement. All of which could be the main cause of our settling and crack issues. So we have new gutters already put on the house and are fixing the framing issues this week. These guys could have very easily told us whatever they wanted and we would not have known. Stephen even offered to get us in contact with someone to help us with the gutters and framing if we needed any assistance. I would definitely call them again if anything comes up and would definitely refer them to anyone!!! Great, professional, honest company. Thank you for everything!!!!

Waterproof Solutions President Stephen Burton assessed the water leak in our foundation and found the problem right away, he was very professional and helpful. James repaired the leak and was also very professional and on time. Everyone at Waterproof Solutions was helpful including Michelle, secretary/receptionist, who sent the contract and answered more questions for us. We did wait until we had 4 days of rain, some heavy, to make sure there was no leaking before this review. You could not ask for a more honest and helpful company to work on your home.
Bill & Dianna

Waterproof Solutions was able to squeeze us in under a tight timeline as we were in the process of closing on our new home. Stephen inspected the property inside and out and asked me to join him on his inspection to share with me exactly what he was looking at and looking for with the foundation. He pointed out a number of positive attributes about the home and also shared with me things that should be addressed outside of just the foundation. Stephen was a joy to work with and he has an unbelievable passion for what he does day in and day out. Thanks for your help Stephen!

I wish to take this opportunity to express my sincere gratitude for the work that Mr. Burton and Waterproof Solutions has done on my basement. Our newly built home had many unforeseen problems commencing at first with a crack that we were not told about that was hastily patched by the builders, followed by a crack under our basement window that recently started to leak.

I am especially grateful to Mr. Burton and Waterproof Solutions for the way they took the time to look out for the little man and have my back when the builder was only looking out for himself.

I will have no hesitation in employing Waterproof Solutions on future projects and therefore look forward to working with Mr. Burton again; it was a pleasure working with him and his team, demonstrating a positive “can and will do approach” throughout. In conclusion, thank you to a company that has their priorities straight when many others don’t.

Steve is one of the most professional, honest guys in the business. He truly knows what he is doing and I completely trust him with my home buyers/sellers! He is highly respected by my real estate team and is someone we can truly count on! Would recommend him to anyone needing foundation/waterproofing expertise!

Stephen is the best. He has done a small crack at one of my properties and also a huge project at another house for me and I cannot complain! Great work, great customer service and I never hesitate to refer him to my friends and family. I am also a realtor and anytime I see anything questionable I give him a call or do a video chat and he is always able to give me an idea of “yes, can be fixed” or “run for the hills”. Thanks Stephen!!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

These guys were GREAT! Efficient. Timely. Friendly. Good clean up after service. HIGHLY recommend.

I recently sold my home and purchased a new one. I first had a crack in my garage to be filled, as requested by my buyers after inspection. There were admittedly some bumps in the road with Waterproof Solutions’ administrative staffing issues at the time. However, when a very unexpected leak occurred in my basement 2 weeks prior to closing, Stephen Burton, the owner of Waterproof Solutions, did everything in his power to make sure the issue was resolved quickly for both myself and my buyers. He personally came to my home, showed genuine concern and empathy, diagnosed the root of the problem, suggested a solution, and made sure everything was done the right way, even considering the tight timeline.

The character and professionalism I experienced with Mr. Burton and his employees in the field are unmatched. The kinds of issues they handle for customers are the kinds that can cause some heavy angst and worry, and they do a great job of not only easing that worry and showing empathy, but completing their work timely, professionally, and with a high degree of quality. I would highly recommend this company with all your waterproofing needs!

Steve did a fantastic job on a short notice! Though the age of our home meant there was little he could do, he gave us advice on preventative measures to keep our basement dry!

You will not regret calling them first! Stephen is honest and a straight shooter. You owe it to yourself and your home to have an expert look at your foundation.

This company was upfront and very professional on fixing my basement wall issues, Steven was beyond professional and made you feel as if the problem was already taken care of.

I tried everything in a vain attempt to fix the problem. Landscapers, engineers, you name it, nothing worked out. I called in some of the bigger waterproofing companies that do lots of advertising. To put it mildly, I was not satisfied with any of their proposals.

Then a family member told me about Waterproof Solutions, so I gave them a call. Meeting Stephen was a treat. No one is more knowledgeable about his craft, and his energy is unmatched. He made me believe that even a situation like mine could be salvaged.

My job was a big one. I needed drain tile installed around the entire basement (which was still partially finished) and a sump pump. I had some major cracks in my basement walls that needed filled. I also had a lot of runoff water coming from a neighbor’s porch, so Stephen suggested I install a French drain and tied it to the sump pump. Everything that Stephen suggested was absolutely necessary. He will not try to sell you on something you do not need. Alex and the rest of the crew came out and did a ton of work in a relatively short amount of time. They were very professional, and did an excellent job! Even the cleanup was immaculate.

Stephen and his crew were able to do things the other waterproofing companies said they couldn’t do, or wouldn’t do. Later, when some touch up work was needed, they promptly came back out and did that too. I went from having a basement that leaked like a sieve, to now being able to refinish it again!

Whether your job is a small one, or you’ve got a train wreck of a basement like I had, you can feel confident knowing that with Waterproof Solutions, you’re hiring the best in the area to get it fixed, and fixed right. What else can I say? Waterproof Solutions didn’t just save my basement, they saved my house!

Stephen came out to evaluate some cracks in the foundation of a home we were purchasing. He was very professional and gave excellent honest advice. I highly recommend Waterproof Solutions.

I needed to get my basement waterproofed and had Greg Foerstel come out from this company to provide a quote. I let him know that I had a budget that I needed to stay within and he managed to come back with a quote that met my needs within that budget. They scheduled the install for a Tuesday thru Friday. The office staff was great at making sure I was aware of the scheduled start and end date well in advance and helped work all the specifics out without any stress on my end. The crew called and let me know when they would be here each day of the project and kept me in the loop on everything they were doing at each step of the project. The crew chief, James Williams, provided great communication and on several occasions when he had to leave to help other customers on situations, he let me know when he was leaving, when he would be back, and his crew worked just as hard while he was gone as they did when he was here. In addition to working their tails off the entire time, they are all around great guys and should be commended for their work ethic. This led to them finishing the job over a day early (mid afternoon Thursday). They left my property in excellent condition, the work they did was exceptional, and I couldn’t be happier with my new Drain Tile System, Sump Pump, and Discharge System that they installed. Great Company, Great Work, Great Product, and Exceptional employees that provide it. I highly recommend this company for your basement waterproofing needs!

Stephen come out to inspect a home’s foundation for us and did an outstanding job. He was thorough with his inspection and did not try to sell us anything we did not truly need. Honesty goes a long way. I will recommend Waterproof Solutions in the future!I